Fishwest Is Hiring: Your Chance To Join The Team Is Now!

Now Hiring: Fly Shop Staff

Fishwest is a Sandy-based fly fishing company looking for a competent, hard-working associate to join our team. The right person will have the abilities to work in a detail oriented and quick paced manner.

Summary of Duties:

Fly Shop Staff: Outfit and assist customers accordingly, process transactions using POS system
Customer Service: Assist online customers with questions and sales over a variety of platforms such as phone, chat, and email. Process orders and returns on retail floor and online.
Shipping & Fulfillment: Shipping and receiving of packages and assist with inventory
Fishwest Online Content Management: Assist in various Fishwest.com related projects such as content management, digital photography, and social media as needed under the direction of the Fishwest.com team

Critical Skills and Competencies:

Fly fishing knowledge is required
Previous retail experience a plus
Familiar with CRM systems and customer practices
Excellent customer service skills with prior shipping and experience with phone, email, online chat, and POS systems a plus
Written, typed, and spoken communication skills are required. Good understanding of typing, spelling, and grammar
General understanding of ecommerce a plus
Computer Skills: Excel, Word, Outlook, NetSuite, Word Press, and Photoshop experience a plus
Interpersonal communication – flexible and open to ideas of others
Ability to travel to and from work location on-time a must
Positive outlook – High level of integrity – Reliable with professionalism
Provide accurate and complete information to co-workers and customers
Photography and editing experience a plus

We look to people of good character to join the team, so don’t hesitate to apply if you don’t have extensive experience in this field. We are willing to train the right person.

Compensation: DOE A full time position.

Please email your resume to: jc@fishwest.com

I grew up in the shadow of some of the most heralded ski slopes in the western United States. Instead of skiing or snowboarding I took up fly fishing at a young age. Through high school & my early college years I was fortunate enough to represent my country playing Sled Hockey. I started at Fishwest as a member of the web team and now I oversee and manage almost every aspect of the Fishwest e-commerce platform. I also act as the main point of contact for all of the Fishwest hosted travel trips.